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WhatsApp Business Platform|Official Tech Provider

Turn WhatsApp into your growth engine.

Run campaigns, manage customer conversations in a shared inbox, automate journeys, and understand what works — all from one simple platform with zero markup on Meta conversation rates.

₹0 markup on Meta rates
Live in 15 mins (No code)
No credit card required
W

The Artisan Studio

Official Business Account

Live Session
Today
SUMMER EXCLUSIVE

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Hi Priya! Your favorite stoneware set is back in stock. Enjoy 20% off today with code SUMMER20.

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10:42 AM

Do you have same-day delivery to Indiranagar?

10:43 AM

Powered for businesses that run on WhatsApp

E-Commerce & D2C
Retail Stores
Healthcare & Clinics
Education & Academies
Hospitality & Dining
Professional Services
Direct Cloud API Integration • Official Meta Cloud Infrastructure • 100% GDPR & Privacy Compliant

Platform Capabilities

Everything you need
to grow on WhatsApp.

Built from the ground up for modern businesses. Simple enough for anyone to use, powerful enough to scale to millions of messages.

01

Targeted Broadcasts

Reach customers at scale.

Send targeted marketing broadcasts, transactional alerts, and seasonal offers without complicated infrastructure. Import contacts via CSV, filter by tags, and personalize every message with dynamic customer attributes.

Diwali VIP Offer BroadcastCompleted

2,450

Sent

98.8%

Delivered

71.4%

Read

⚡ Passed through at actual Meta cost (₹0 Wapi markup)

02

Shared Team Inbox

Every conversation in one place.

Give your sales and customer support teams a unified real-time WhatsApp inbox. Track the active 24-hour service window, send approved templates to re-open closed threads, stream incoming voice notes and photos, and never lose track of a customer inquiry.

AK

Ananya Kapoor

I need help tracking my parcel

14h left
VS

Vikram Sen

Is bulk pricing available?

1 new
03

Smart Automations

Let WhatsApp do the work.

Automate standard customer interactions, quick reply flows, and compliance safeguards. Automatic opt-out keyword handling (STOP, UNSUBSCRIBE) protects your WhatsApp quality score, while automated re-engagement triggers keep your revenue growing 24/7.

Trigger:Customer replies to Campaign
↓
Action:Assign to available agent + tag as VIP
Broadcast Infrastructure

Launch campaigns without the complexity.

Reaching 10,000 customers shouldn't require an engineering team. Upload your contacts, filter audiences by tags or purchase history, choose an approved WhatsApp template, and launch in seconds.

  • Zero markup: Pay only Meta's published conversation prices.
  • Dynamic variables: Personalize with names, custom attributes, and promo codes.
  • Compliant opt-out: Contacts texting STOP are automatically excluded.

Festive Season Re-engagement

Audience: High Value Customers (3,240 contacts)

Live Broadcast

Template

order_anniversary_discount (en_US)

"Hi {{name}}, your annual loyalty coupon {{code}} is ready to use today!"

3,240

Recipients

99.1%

Delivered

68.4%

Read

SM

Siddharth Mehta

+91 98450 11223

22h window open
Hi! I want to confirm if you deliver custom wedding gift boxes in bulk?
Yes Siddharth! We specialize in custom wedding favors with personalized engraving. Sending you our catalog right now.
📄 Wedding_Collection_Catalog_2026.pdf (3.4 MB)
Assigned to: Priya SenReal-time sync
Customer Conversations

Never lose a customer conversation.

When customers respond to a broadcast or reach out with a question, your team needs a clean, unified inbox. Real-time updates mean two teammates never accidentally reply to the same message.

  • 24-hour service window timer: Know exact remaining time to reply for free.
  • One-click template re-opening: If the 24h window expires, send an approved template to re-open the chat.
  • Full rich media: Listen to voice notes, preview high-res images, and receive documents natively.
Intelligent Workflows

Automate the repetitive work.

Free your team from answering the same questions every day. Set up automated welcome sequences, route inbound leads to the right specialists, and ensure every customer gets an instant response day or night.

  • Instant greetings: Acknowledge new customers in seconds.
  • Quick reply routing: Allow customers to select options via native WhatsApp buttons.
  • Zero code setup: Visual workflows that any non-technical team member can configure.
TriggerNew Contact Signs Up

Contact imported via CSV or website lead form

ConditionCheck Opt-In Status

Verify contact is not opted out

ActionSend Onboarding Template

Dispatches welcome voucher template with interactive "Shop Now" button

Delivery & Performance Funnel

Last 30 days · All campaigns

Messages Sent42,850 (100%)
Delivered42,120 (98.3%)
Read & Opened29,480 (68.8%)
Customer Replies8,210 (19.2%)
Exportable CSV audit logs & delivery breakdown by failure reason
Measurable Impact

Know exactly what is working.

No guessing. Track every message from dispatch to delivery and read receipt. Discover which templates generate the highest response rates and optimize your marketing budget with confidence.

  • Real-time delivery receipts: Track Sent, Delivered, Read, and Failed statuses instantly.
  • Clear failure diagnostics: Know when an invalid phone number or Meta rate limit needs attention.
  • One-click CSV exports: Share delivery metrics directly with your marketing and finance teams.

The Direct Channel

Your customers
are already
on WhatsApp.

Meet them there.

Over 2 billion people check WhatsApp every single day. Emails get buried and SMS gets ignored. WhatsApp delivers your message straight to the lock screen — with an average open rate above 90%.

Friction-Free Onboarding

Go live in minutes.

Everything your business needs to sell, support, and engage customers on WhatsApp — without writing a single line of code.

01

Connect WhatsApp

Log in with Meta Embedded Signup in 60 seconds. No API keys, no webhooks, no developer needed. Your business phone number connects instantly.

✓ One-click Meta popup
02

Choose templates & audience

Pick Meta-approved message templates or build your own with rich buttons. Upload your contacts via CSV or sync with tags.

✓ Personalized variables
03

Start conversations

Broadcast campaigns, monitor delivery receipts in real time, and reply to customer responses from your unified team inbox.

✓ Shared team inbox

Already have a Meta Business Account or WhatsApp number?

You can link your existing WhatsApp number or register a new virtual number in minutes. Zero migration downtime.

Transparent Economics

Simple pricing.
No hidden markup.

Most providers charge an extra fee on every single message you send. Wapi never adds a markup — you pay Meta directly at actual cost, plus a simple flat platform subscription.

ALL-IN-ONE PRO • ₹999/MO FLAT

Wapi Business Platform

₹999/month

or $12/mo for global teams

India's most disruptive WhatsApp API platform. Flat ₹999/month with strict ₹0 conversation markup and unlimited team seats.


₹0 markup on Meta rates
Unlimited contacts & tags
Unlimited broadcasts
Official Cloud API connection
Real-time shared team inbox
Automated opt-out compliance
Delivery analytics & CSV export
3-day full-access free trial, then ₹999/month with autopay
Start 3-day free trialCancel anytime. No lock-in contracts.

Why "Zero Markup" matters

Comparing Wapi against traditional WhatsApp Business Solution Providers (BSPs):

Legacy BSPsSubscription + 15p–25p markup

Send 25,000 messages/month? You pay an extra ₹3,750 to ₹6,250 in hidden surcharges every month on top of your plan.

Wapi PlatformFlat fee + ₹0 markup

Meta bills message delivery directly to your credit card at real wholesale rates. Wapi charges ₹0 per message.

Official Meta Pricing Transparency

Meta bills each delivered template message to your own card at Meta's rates. From 1 October 2026 Meta also bills per message for replies inside the 24-hour window. Wapi adds ₹0 on top.

Customer Stories

Businesses are already having better conversations.

See how modern brands use Wapi to drive more sales and deliver faster support on WhatsApp.

D2C Fashion & Apparel
4.8x higher response rate

Kaya Studio

Challenge: Email open rates dropped below 14%, resulting in high abandoned cart rates.

Solution: Launched automated WhatsApp cart recovery with one-click payment links.

Result: Recovered 38% of abandoned checkouts within 2 hours of abandonment.

Meera Nair, Founder
Multi-Speciality Healthcare
72% fewer no-shows

Aura Dental Care

Challenge: Appointment no-shows cost clinic doctors nearly 4 hours of vacant time weekly.

Solution: Automated WhatsApp appointment confirmation and 24h reminder templates.

Result: Reduced patient no-shows by 72% while letting patients reschedule via quick replies.

Dr. Arvind Rao, Clinical Director
Professional Coaching & EdTech
< 2 min response time

Ascent Academy

Challenge: Admissions advisors were overwhelmed answering repetitive questions across personal phones.

Solution: Unified admissions inquiries into Wapi's shared inbox with automated greeting flows.

Result: Average first response time dropped from 45 minutes to under 2 minutes.

Sunita Deshmukh, Head of Growth
Get Started in Minutes

Ready to grow on WhatsApp?

Launch campaigns, automate conversations, and give your team one place to manage every customer with zero markup on Meta conversation rates.

No credit card required
One-click Meta Embedded Signup
Cancel anytime